• PUAOPE006B - Control multi-agency emergency situations

Assessor Resource

PUAOPE006B
Control multi-agency emergency situations

Assessment tool

Version 1.0
Issue Date: April 2024


The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.

This unit covers the competency to take and establish control of a multi-agency response to an emergency situation. Control refers to the overall direction of emergency management activities in an emergency situation. Authority for control is established in legislation or in an emergency plan and carries with it the responsibility for tasking other organisations in accordance with the needs of the situation. Control relates to situations and operates horizontally across organisations.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Prerequisite Unit/s

PUAOPE007B Command agency personnel within a multi-agency (Fire specific)

PUAOPE005B Manage a multi team response (Fire specific)


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in effective assignment and monitoring of organisation allocated task(s)

Analyse emergency situations both functionally and strategically

Select, prioritise, implement and evaluate appropriate courses of action

Strategically react to changes within the emergency environment

Incorporate risk management and contingency processes

Modify activities to cater for variations and changes in emergency contexts and environments

Establish plans

Describe consequences

Complete tasks

Identify improvements

Apply precautions relevant to the task

Hazard specific policies and procedures

Issue resolution procedures

Job procedures and work instructions

Guidelines relating to safe use of machinery and equipment

Quality assurance procedures (where existing)

Privacy

Confidentiality and security procedures

Waste pollution and environmental management

Recovery management processes

Work completed systematically ensuring minimal damage to equipment and emergency site

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Assessment may occur in an operational environment or in an industry-approved simulated work environment

Specific resources for assessment

Resources should involve access to, or simulation of, emergency situations in a multi-agency response environment This includes resources relating to: equipment, personnel, facilities etc appropriate to the emergency situation

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

accessing information and support from organisations

application of relevant agreements

codes of practice or other legislative requirements

development of response plans including predicting consequences and identifying improvements

effective and efficient use of human and physical resources including:

equipment and consumables

identification and correct use of equipment

materials

operative and non-operative personnel

personnel and external authorities

processes and procedures

using a range of information technology devices including:

computers

radio frequency devices

electronic data exchange systems etc

using tools and techniques to solve problems

Required Knowledge

decision making

emergency site layout

knowledge of current principles and practices to conduct an activity which exercises elements of public safety management

operation of work systems and equipment

security and confidentiality of material

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Types of emergencies (imminent or actual)may include

natural events

drought

fire (forest

grasslands

urban)

avalanche snow/ice/hail

tsunami

windstorm/tropical storm

hurricane/typhoon

biological

extreme heat/cold

flood/wind driven water

earthquakes/land shifts

volcanic eruption

tornado/cyclone

landslide/mudslide

dust/sand storms

lightning storm

oil spills

marine life rescue

Technological/industrial events may include

radiological accidents

dam/levee failure

fuel/resource shortages

hazardous material releases

explosions/fire

transportation accidents

building/structure collapse

power/utility failure

extreme air pollution

strikes

business interruption

financial collapse

high rise or underground incidents

industrial accident and confined spaces

Civil/political events may include

economic

general strike

terrorism

sabotage

hostage situation(s)

civil unrest

eco-terrorism

enemy attack

Considerations in the determination of the nature extent and potential of an emergency may include

risk to life

risk to property

risk to environment

scope and scale of incident including likely duration of incident

resource availability

potential for changes in situation

topography

weather

speed of onset

hazard agent(s)

location

demography

magnitude

intensity

Resources may include

human-operations personnel

volunteers

support personnel

local

state/territory and federal governments

physical-equipment

machinery

vehicles

technology devices

communication devices

fiscal

Information management system may include

data receival

recording

storage and dispatch modes

procedures and protocols

types of technology - electronic data exchange devices

audio and visual recording mechanisms

security and authorisation assignment

Control facility establishment procedures and principles may include consideration of

legislation

proximity to emergency/incident

size and type of structure

special incident requirements

communication modes

topography

environment

climatic conditions

logistical operations

site access and exit requirements

security requirements

equipment characteristics

support services

amenities

span of control

Communication processes and systems may include

designation of appropriate modes and channels of communication

communication responsibilities of personnel

radio communications

inter organisation liaison

data transfer

telecommunications

interpersonal communications

Participating and relevant organisations/authorities may comprise

emergency organisations

ancillary organisations

higher authorities

public

media

clients

government and semi government authorities and departments

witnesses

victims

occupational health and safety specialists

emergency management specialists

service providers

other analysts and other stakeholders

Agreed reporting mechanisms may include

authorisation distribution and developments of reports in accordance with regulatory and organisational requirements and may include:

media reports

ministerial reports

coronial reports

situation reports-within emergency

for external distribution-status reports

performance evaluations

legal reports

final reports

briefing papers

Activities controlled may include

operations

planning

logistics

communications

mapping

aircraft

information displays

resourcing

Sources of information/documents may include

emergency procedures

standard operating procedures

relevant Australian or international documentation in disaster/emergency management

organisational and workplace operating procedures and policies

client requirements

communications technology equipment

oral, aural or signed communications

personal and work area

work procedures and practices

evacuation procedures

occupational health and safety procedures

applicable State, Territory and Commonwealth legislation and regulations which relate to:

public safety

state of emergency

occupational health and safety regulations and legislation

Workplace Relations Act(s)

workers compensation

privacy and confidentiality legislation

freedom of information

environment protection legislation

equal opportunity

equal employment opportunity and affirmative action

legislation

standards and certification requirements

quality assurance procedures

memorandum of understanding/agreement

conventions

protocols

policies

codes of practice

maps

field reports

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Control is established in accordance with designated responsibility/authority 
The identity of the controller is communicated to participating organisations/authorities and to relevant authorities/organisations pertinent to the emergency/incident situation 
The nature and complexity of the emergency/incident is identified through liaison with relevant personnel/authorities 
An appropriate control facility is established in accordance with approved operating procedures and principles 
The establishment of the facility is communicated to participating and relevant personnel/authorities 
Communication systems and procedures are established to facilitate the functions of control 
A control structure is established appropriate to the nature and complexity of the emergency, encompassing specific roles and responsibilities of each participating organisation 
The control structure is expanded or contracted in response to changes within the emergency environment 
Control systems are managed ensuring flow of information is clear, accurate, timely and follows agreed reporting mechanisms 
Control systems are managed ensuring human, physical, fiscal and communication systems are identified, allocated and deployed in accordance with the control structure 
Control systems are managed ensuring accurate recording and reporting systems are established and maintained 
Control structure is communicated to participating organisations and relevant authorities/individuals who may have a regulatory or economic interest applicable to the emergency/incident 
Communication is implemented to provide an effective exchange between the controller and all organisations engaged in the emergency, supporting organisations, coordinator, higher authorities, media 
Liaison is initiated and maintained with those organisations that may provide information or resources applicable to the emergency/incident 
Information about emergency is sought from participating organisations and relevant sources 
The nature, extent and potential of the emergency is continually assessed 
Relevant information is analysed and processed to establish priorities for dealing with the emergency/incident 
Desired objectives are determined to effectively manage the emergency/incident 
Objectives and priorities are continually reviewed in light of information updates, reports and feedback 
Appropriate strategy(s) are determined to achieve objectives 
Components of the strategy are determined in consultation with organisations 
Control plan is documented in writing 
Control plan is communicated to relevant organisations following established procedures 
Components of the strategy are allocated to operational and support organisations 
Performance is monitored and reports/feedback communicated through appropriate communication channels 
Control plan is monitored to meet changes in conditions and modifications are made where appropriate 
Recovery management is initiated 
Physical, human and fiscal resources are accounted for 
Debriefing requirements are met and operational control documentation is completed 
Reports are produced as required 
Plans and procedures are evaluated and reviewed 
Effectiveness of the control function and its interaction with command organisations is evaluated and documented 
Reports are produced and communicated in accordance with established protocols 

Forms

Assessment Cover Sheet

PUAOPE006B - Control multi-agency emergency situations
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Assessment Record Sheet

PUAOPE006B - Control multi-agency emergency situations

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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